Visible dashboards with northstar metrics are a powerful decentralized, bottom-up change agent. The metric should answer “am I do better today than I was in the past?”
The #1 thing that motivates people is a feeling of progress. Progress creates a virtuous cycle that begets more progress.
Give people an easy way to see progress.
I am all in on Theory Y. I believe people inherently desire to build great things. Visible dashboards with northstar metrics are a second-step to decentralizing the knowledge necessary for people to work toward a common goal. (Obviously the first goal is a good northstar metrics).
